Collection departments can’t afford to focus on just one data point or a single month’s performance. To understand what’s really coming down the pike, you have to step back and see the entire landscape — and right now, that landscape has some dark clouds forming.
The Federal Reserve Bank of New York’s Q2 Household Debt and Credit Report just landed, and buried inside is a warning sign. Credit card delinquencies — accounts 90+ days past due — are inching dangerously close to the levels we saw during the 2008–2009 financial crisis.
President Trump has issued an Executive Order directing banking agencies to adopt policies to ensure that financial institutions do not use reputational risk as a basis for restricting access to banking services—a process known as “debanking.”
Phishing and scams are dynamic types of online fraud that primarily target individuals, with cybercriminals constantly adapting their tactics to deceive people. Scammers invent new methods and improve old ones, adjusting them to fit current news, trends, and major world events: anything to lure in their next victim.
As artificial intelligence (AI) continues to transform industries, businesses are increasingly integrating AI tools into their workforce operations. In response, California regulators have been actively working to address the potential legal challenges posed by emerging AI technologies.
On July 24, 2025, the California Privacy Protection Agency (CPPA) approved regulations that would impose a new requirement under the California Consumer Privacy Act: mandatory annual cybersecurity audits for certain businesses. These new requirements are now undergoing review by the California Office of Administrative Law (OAL). OAL can (a) approve the regulations; (b) reject the regulations; or (c) approve some portion of the regulations and reject others. If OAL approves the regulations and sends them to the California Secretary of State by August 31, 2025, the proposed regulations would go into effect on October 1, 2025. If they are sent to the Secretary of State after August 31, the effective date would be January 1, 2026.
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