Recovery Management Network (RMN)

Directory: Association
10440 Pioneer Blvd. Suite 2
Santa Fe Springs, CA, 90670 US
(562) 906-1101
Mrs Judy Hammond
Resource Management Services, Inc. (RMS) is nationally recognized as a leader and innovator in the collection and recovery industry.

Collection, compliance and recovery industry leaders have chosen to partner with Resource Management Services, Inc. because our work is built on a solid foundation of ethics, experience, reliability and quality. Oversight and auditing of third party vendors has been the core of our company's products and services offerings since our inception in 1986.

Through our extensive consulting work with companies throughout the United States and abroad, we have found that “people do what you inspect, rather than what you expect.” For this reason, we have always encouraged our clients to develop, implement and communicate comprehensive, objective compliance and oversight programs. We provide them with the information, tools, techniques, training and resources they need to succeed with these programs, either independently or with our assistance.

Resource Management Services, Inc. has helped hundreds of organizations ensure compliance with laws, rules and regulations, while also improving efficiencies and minimizing risk. Effective vendor oversight not only protects the consumers, but creates stronger and more effective relationships between the client and the vendor. By providing an independent, unbiased source of this audit and oversight, Resource Management Services, Inc. has worked with many of the largest banks and consumer financial services providers, as well as many other industries, including retailers, telcom, utilities and more.

Resource Management Services, Inc. focuses on supporting their client’s goals of minimizing risk while collecting on delinquent accounts. Whether creditors are collecting with internal efforts, or through partnerships with outsource providers and other industry vendors, Resource Management Services, Inc. provides the client with reliable, insightful and innovative consulting services, compliance oversight with a concentration on protecting the consumer while protecting the organization.

The synergy of our combination of products and services - compliance management systems, third party oversight, compliance and performance auditing, consulting, research and benchmarking, training courses, Recovery Management Network sponsorship, and our conferences, Collection and Recovery Solutions and Debt Connection Symposium and Expo, provides the opportunity to continuously exceed expectations for our clients.

We are proud to be a PCI compliant and woman-owned company.
Title: President
RMA Member: RMA Member
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Woman / Minority Owned: Yes
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Association Additional information
Recovery Management Network (RMN)sm is a unique networking organization strictly for creditors, providing collection and recovery professionals with the peer contact, resources and information they need to succeed in their jobs. At RMN, we understand that collection and recovery professionals need to make the most of their time. For that reason, we strive to give members the most vital information and resources they need to effectively and successfully maximize results while minimizing risk. Our membership includes many of the major creditors in the United States and Canada. Membership is limited to creditors only, primarily through member referrals.

Mission Statement

"To provide an educational and networking forum among various industries with the ultimate goal of decreasing net bad debts through effective and successful management techniques."

What Is It?
Networking organization for recovery and collection managers, agency auditors, and other risk professionals.
Dedicated to the education and support of recovery professionals.
Focused on maximizing results from delinquent and charge off accounts.
Sponsored by Resource Management Services, Inc.
Click Here for a historical perspective on the RMN
What Can I Gain From Joining?
Networking Opportunities
Regular Teleconference Meetings every other month
Education & Support Opportunities
Membership Information

Membership is open to creditors only. No collection agencies, subsidiaries or affiliates are permitted.

There is no longer a membership fee or annual dues required for RMN membership. There may be fees for various events or services associated with RMN activities.

Qualified collection and recovery professionals from creditor organizations agree never to include vendors in any RMN teleconference and abide by Anti-Trust regulations.