February 7, 2019 (Sacramento, CA) – Leaders from Receivables Management Association International
(RMAI) honored outstanding members this week at the association’s 22nd Annual Conference—in Las
Vegas, Nevada.
Bud Reitzel Award

RMAI awarded Bryan Faliero of Resurgent
Holdings, LLC, the Bud Reitzel Lifetime
Commitment Award, the industry’s highest
recognition, at the 22nd Annual Conference in
Las Vegas.
RMAI created the Reitzel Award to recognize an
individual for outstanding leadership and
dedication in the receivables management
industry who has demonstrated, over many
years of service, the ideals that Bud so firmly
believed in. Today, we recognize and award

Bryan Faliero for his outstanding leadership and dedication to our industry.
Bryan Faliero is CEO of Sherman Financial Group’s debt purchasing and servicing business. Prior to
joining Sherman Financial Group in 2005, Mr. Faliero was an EVP with Outsourcing Solutions Inc. (OSI),
President of Financial Services Business and Founder and CEO of it’s Portfolio Purchasing and Asset
Backed Servicing business. At OSI, Mr. Faliero acquired over $14 billion in consumer assets and by 2001
became one of the largest purchasers of distressed consumer receivables in the U.S. Before OSI, he was
a Consultant with Booz, Allen & Hamilton, a strategic consulting firm. At Booz Allen, Mr. Faliero’s
primary concentrations were operations strategy and network rationalization. Prior to Booz Allen, Mr.
Faliero served as Manager of Platinum Credit Operations at American Express. Mr. Faliero holds a
Masters in Economics and Operations Management from the Kellogg Graduate School of Management
at Northwestern University and a BS in Finance from the University of Florida.
Bryan has served on the RMAI Board (including as Board President and Officer). He was instrumental in
establishing RMAI’s engagement with Aria for our annual conference in Las Vegas. Bryan was
instrumental in creating one of the most accomplished debt buying companies in the business. His

leadership has elevated many under the Resurgent brand and many others at other companies he has
enjoyed coaching along the way.
President’s Award

RMAI awarded Jeremiah Wheeler of DRN, the President’s Award.
The President’s Award was created in 2017 to recognize an individual who
has made outstanding contributions and services to the association and
membership. Nominations for the President’s Award are submitted by
the Board of Directors and the Certification Chair.
In 2017, RMAI gave the first ever President’s award which recognizes an
individual for outstanding contributions and services to the association
and membership. The award goes to someone who currently serves on an
RMAI Committee or Task Force or on the RMAI Certification Council or a
Council Committee and has been selected because of their contribution
to committee goals and has provided innovative ideas to help further the
success of our association.

Integrity Award

RMAI awarded Jim Richards of Capio Partners, the President’s Award.
The 2019 Integrity Award is RMAI’s newest award, which recognizes an
individual from an RMAI member company for demonstrated integrity in
action, either professionally or personally. RMAI would like to formally
award and recognize Jim for demonstrated integrity and contributing
positively to the receivables management industry.
Jim has devoted his entire life to the receivables management industry;
tirelessly being an advocate of the industry value to our economy and
always demonstrating through actions that doing the right thing is easy.
His motto is, “Complaintless Collections”. He has also brought honor to
the debt buying industry by standing behind the debt Capio Partners
purchases and vetting every account that is put back in the collection
cycle. He has served on various committees of industry associations through the years always striving to
change the perception of the collection industry.

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About Receivables Management Association International
Receivables Management Association International (RMAI) is the nonprofit trade association that
represents more than 525 companies that purchase or support the purchase of performing and

nonperforming receivables on the secondary market. The Receivables Management Certification
Program and Code of Ethics set the global standard within the receivables industry due to its rigorous
uniform industry standards of best practice which focus on the protection of the consumer. RMAI
provides its members with extensive networking, educational, and business development opportunities
in asset classes that span numerous industries. The association continually sets the standard in the
receivables management industry through its highly effective grassroots advocacy, conferences,
committees, task forces, publications, webinars, teleconferences, and breaking news alerts. Founded in
1997 as the Debt Buyers Association, RMAI is headquartered in Sacramento, California.