The Consumer Financial Protection Bureau’s (CFPB or Bureau) supervision program is focused on ensuring that financial institutions subject to its authority comply with Federal consumer financial laws. Where violations of law or compliance weaknesses are found, CFPB encourages compliance and deters misconduct and recidivism.

Supervisory Highlights promotes transparency in the Bureau’s supervisory work and provides the public with insight into supervisory findings. In this issue of Supervisory Highlights several trends are evident. The first is that examiners continue to identify the same violations of law across multiple institutions of a certain type, even though past editions of Supervisory Highlights have publicized such violations at other institutions of that type. Another is findings related to entities that engaged in unfair, deceptive
or abusive acts or practices (UDAAP) in violation of the Consumer Financial Protection Act (CFPA).

In addition, there are findings on CARES Act-related or COVID-19-related issues.  Finally, this issue contains certain types of novel supervisory findings that have not previously been reported in Supervisory Highlights involving unique factual or legal analysis. https://files.consumerfinance.gov/f/documents/cfpb_supervisory-highlights_issue-28_2022-11.pdf