At a glanceFriday, November 22, 2019

Collection Industry News At A Glance - November 22, 2019
Friday November 22, 2019
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Director Kraninger’s Remarks at TCH-BPI Conference

While Treasury, the FDIC, and the OCC have been around for decades—the youngest of the three being 80 years old, the Bureau is the new kid on the block with roughly 8 years under our belt.  Further, the Bureau went through its first leadership transition within the last two years. As we continue to mature the agency, we are focused on using all of the tools that Congress gave us to carry out our mission of protecting consumers.  I also believe that in carrying out our mission, our focus should be to prevent harm in the first place.  This saves consumers the headaches of trying to get their money back after they have been harmed and avoids the very injuries that consumer finance laws seek to address.

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CFPB, Federal Reserve Board: AI bias can’t be ignored

Following a recent backlash resulting from allegedly discriminatory underwriting methods for the Apple Card, lenders’ moves are facing scrutiny from regulators. In light of the increased oversight, however, industry practitioners emphasize the role of AI as a catalyst for a more inclusive process.

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How Banks & Credit Unions Can Regain Ground Lost to Fintech Lenders

Midsize and community financial institutions have several advantages over fintechs. However, the reality is that the newcomers have brought radical innovation to the table. The best way for traditional lenders to compete is by using a two-pronged approach of leveraging their advantages and matching the fintechs' innovations. Fintech consumer lending has more than doubled in just four years, growing from a 22.4% share of personal loan originations in March of 2015 to 49.4% of that market in March of 2019, according to Experian.

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Payday lenders attempt to “sneak” into regulation-light sandbox, legal aid attorneys warn

A national trade group for payday lenders is asking state officials to ignore state laws governing high-interest loans while it works to implement regulations for a pilot program allowing a limited number of companies to offer unique financial products outside of existing regulations.

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FTC Takes Student Debt Relief Company to Court

The Federal Trade Commission has blocked the operations of a group of companies allegedly portraying themselves as being affiliated with the U.S. Department of Education, charging that they promoted student loan debt-relief services but did not follow through as promised.

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CFPB Releases New Report Exploring Differences between Large and Small Mortgage Servicers

Washington, D.C. –The Consumer Financial Protection Bureau (Bureau) released today a report examining the differences between large and small mortgage servicers. The report explores the role servicers of different sizes play in the mortgage market where size is defined by the number of loans serviced. Because of differences in the resources, capabilities, customer base, and business models of financial institutions of varying sizes, the impact of consumer finance regulations can vary as well.  

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How to tell the difference between a legitimate debt collector and scammers

Dealing with debt collection issues can be challenging—especially when you’re not sure if the person you’re being contacted by is legitimate or trying to scam you.   When an account like a credit card, auto loan, or cell phone bill becomes past due, the original creditor may attempt to collect the amount owed. The creditor may also hire a debt collector or sell the debt to someone who may try to collect the debt. While there are many legitimate debt collectors in the financial marketplace, there are also scammers who may try to get you to pay on debts that you don’t owe or on debts that don’t even exist.

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Fed minutes show worries about economy had eased a bit

Federal Reserve officials were more upbeat about the economy in late October than they had been only six weeks earlier, according to minutes of their policy discussion released Wednesday.  Officials “generally viewed the economic outlook as positive,” the minutes said.   “Uncertainties associated with trade tensions as well as geopolitical risks had eased somewhat, although they remained elevated,” the summary said. Officials talked about a “resilient” economy in the face of headwinds. At their meeting, the Fed voted 8 to 2 to trim rates by a quarter-point. It was the third straight meeting with a cut, bringing the benchmark fed funds rate to a range of 1.5%-1.75%.

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Gen Z FICO scores beat Millennials and Gen X

Of the three American generations following the Baby Boomers, the youngest is doing better at managing its credit.  Gen Z, meaning people born in 1995 or later, has an average FICO score of 637, above the all-age average of 634, according to a report from LendingPoint, a consumer lending platform.  Gen X, the 1965 to 1980 generation that followed the Baby Boomers, has an average FICO score of 632, the report said. Millennials, born between 1981 and 1996, have an average FICO score of 629.

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CFPB to consider changing or eliminating TRID rule

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80% of financial app users admit not fully realizing their banking credentials are shared: survey

Right now, millions of bank customers are using third-party apps like Acorns and PayPal’s Venmo to help them manage their money, invest, borrow and send payments to people they know and trust. These kinds of apps help make our financial lives easier but they usually aren’t owned by banks. For the digital services to work, they need your banking data and often require you to share the keys to your most important digital portal: your bank account. But there is a big disconnect. Most bank customers who are using these popular apps aren’t aware of what they’re giving away, according to a new report from The Clearing House.

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Millennials Most Likely to Outspend Other Generations This Holiday Season

RIVERWOODS, Ill.--(BUSINESS WIRE)-- Over a third of millennials plan to spend more money this holiday season compared to last year, and they will likely outspend other generations this gift-giving season, according to Discover’s annual Holiday Shopping Survey.   Millennials say higher income and more people on their shopping list are two reasons for their boost in spending. And they also will overwhelmingly use their mobile devices to shop.

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CFPB Fall 2019 rulemaking agenda

The Bureau published its Fall 2019 Agenda as part of the Fall 2019 Unified Agenda of Federal Regulatory and Deregulatory Actions,  which is coordinated by the Office of Management and Budget under Executive Order 12866.  The agenda lists the regulatory matters that the Bureau reasonably anticipates having under consideration during the period from October 1, 2019 to September 30, 2020, as described further below.  As an independent regulatory agency, the Bureau’s participation in the Unified Agenda is voluntary.  

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Consumer Financial Protection Bureau to Assess Integrated Mortgage Disclosure Rule

The Consumer Financial Protection Bureau (Bureau) is requesting public comment on an assessment it will conduct on the TRID Integrated Disclosure Rule (the Truth in Lending Act and Real Estate Settlement Procedures Act). 

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Getting a new credit card to shop Black Friday? You might want to think twice

It's easy to get caught up in the holiday rush. You buy a gadget you don't need, gifts for relatives you rarely see and end up spending a lot more than you'd planned. But when you're scouting deals on Black Friday, there's a potential trap lurking that could cause a financial hangover that lasts deep into the new year: deferred interest.

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NAFCU’s Hunt provides CUs with RDC update; New Compliance Blog tackles issue

NAFCU's Carrie Hunt updated credit unions and discussed unresolved legal questions relating to remote deposit capture (RDC) patent litigation in an email sent Tuesday to members. Earlier this month, a jury in Texas determined that Wells Fargo had intentionally infringed on USAA's mobile RDC patents, resulting in $200 million in damages to be paid by Wells Fargo to USAA. 

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FDIC Approves the Merger Between BB&T and SunTrust

The Federal Deposit Insurance Corporation (FDIC) Board of Directors unanimously approved the Bank Merger Act (BMA) application submitted by Bank Branching and Trust Company (BB&T), Winston-Salem, NC, to merge with SunTrust Bank, Atlanta, GA. The resulting bank will operate under BB&T's charter and will be called Truist Bank. Truist Bank will be headquartered in Charlotte, NC.

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California Company Settles FTC Allegations that it Falsely Claimed Participation in EU-U.S. Privacy Shield

A California company has agreed to settle Federal Trade Commission allegations that it falsely claimed participation in the EU-U.S. Privacy Shield framework, which enables companies to transfer consumer data legally from European Union countries to the United States.

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OCC Proposes to Codify ‘Valid-When-Made’ Principle

Providing a long-awaited regulatory solution to court rulings challenging the principle, the OCC today proposed that interest rates valid when the loan is made by a national bank or federal thrift remain valid when the loan is transferred or sold. The FDIC is expected to propose a similar rule at its board meeting tomorrow, ensuring that “valid when made” is codified for both national and state-chartered banks.

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How Fintech’s Third Wave Will Change How You Bank

The origins of today’s boom in consumer-focused “fintech,” or financial technology, trace back to the global economic meltdown in 2008. Since that disaster struck, the industry has evolved through three discrete phases, says Jason Brown, CEO and cofounder of Tally, a fintech startup, on Balancing The Ledger, Fortune’s show covering the intersection of finance and tech.

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WebRecon Stats for Oct 2019: Litigation Up Across the Board

Quick analysis: Litigation Up Across the Board: FCRA Weakest in October, but Strongest in 2019.    FDCPA, TCPA and FCRA litigation were all up in October over the previous month, though what has consistently been the strongest statute in filing strength (FCRA) was far weaker than the two that have been traditionally dropping (FDCPA and TCPA). YTD trends stayed on track though, with FCRA posting a strong +8.7% increase so far in 2019, while FDCPA and TCPA were both down, -9.3% and -16% respectively.

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Ontario Systems Celebrates Nearly 40 Years of History and Community Impact

Ontario Systems, a leading provider of enterprise software that automates complex workflows and accelerates revenue recovery – the process of collecting on payments owed" class="glossaryLink " style="box-sizing: border-box; margin: 0px; padding: 0px; border-width: 0px 0px 1px; border-color: initial; border-image: initial; outline: 0px; background: 0px 0px; font-size: 18px; vertical-align: baseline; text-size-adjust: 100%; color: #0055b8; text-decoration: none !important; border-style: initial initial dotted initial;">revenue recovery for clients in the healthcare, accounts receivable management (ARM), and government markets, hosted a community event at its Muncie headquarters Thursday evening to celebrate the company’s nearly 40-year history and announce a new community fund to help improve quality of life for area residents.

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October sees weak auto sales despite lower interest rates

Although total vehicle sales fell to 16.5 million annualized units in October from September's rate of 17.1 million – and were down 5.3 percent from a year ago – NAFCU Chief Economist and Vice President of Research Curt Long noted that "the auto market has remained remarkably stable since 2015."

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CFPB Clarifies Rule on Loan Originators with Temporary Authority

The Consumer Financial Protection Bureau (CFPB) has issued an interpretive rule clarifying screening and training requirements for financial institutions which employ loan originators with temporary authority. The interpretive rule, which takes effect Nov. 24, concludes that a loan originator organization is not required to comply with certain screening and training requirements under Regulation Z if the individual loan originator employee is authorized to act as a loan originator pursuant to the temporary authority described in the SAFE Act.

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Portfolios For Sale

$1,842,408.35 Checks
DSP Holdings, Inc., dba Debt Sales Partners

(330) 573-8448

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International Recovery Associates, Inc.

(631) 382-8731

   Debt Buyer 

PressPage Entertainment Inc DBA RedeeCash

(212) 879-0758


Industry Events

FTC and CFPB to Host December Workshop on Accuracy in Consumer Reporting


Workshop to focus on issues affecting the accuracy of both traditional credit reports and employment, tenant background screening reports The workshop, which is free and open to the public, will be at the Constitution Center, 400 7th St., SW, Washington, D.C., and will be webcast live on the FTC’s website.

December 10 - 10 , 2019

Amanda Koulousias Bureau of Consumer Protection 202-326-3334

2019 CFPB Research Conference

Consumer Financial Protection Bureau

Catholic University Edward J. Pryzbyla University Center
620 Michigan Ave NE , Washington, DC 20064
December 12 - 13 , 2019

(855) 411-2372

RMAi Annual Conference

ARIA Resort & Casino
3730 Las Vegas Boulevard , Las Vegas, NV 89158, US
February 04 - 06 , 2020

Questions about registration or sponsorship? Contact Sylvia Done at or 916-482-2462

The Payments Summit 2020

The Payments Summit

Salt Lake Marriott Downtown at City Creek
75 South West Temple , Salt Lake City, UT 84101, US
February 24 - 27 , 2020


2020 Annual Utilities Credit & Collections Symposium

Conferences By Monticello

Hyatt Regency Coral Gables, Florida
50 Alhambra Plaza , Coral Gables, Florida, United States, 33134
March 02 - 04 , 2020

(843) 277-1620

ACA International 2020 Spring Forum & Expo

ACA International

M Resort Las Vegas
12300 S Las Vegas Blvd , Henderson, NV 89044
March 11 - 13 , 2020

(800) 269-1607

Commercial Payments International


Hilton Amsterdam
Apollolaan 138, 1077 BG , Amsterdam, Netherlands
March 16 - 17 , 2020

+ 44 207 576 8555

AFCC Spring Conference – 2020

Eden Roc – Miami Beach
4525 Collins Ave , Miami Beach, FL 33140
March 22 - 23 , 2020

NAPCP Commercial Card and Payment Conference: P-Card, Travel Card, ePayables


Caesars Palace, Las Vegas, Nevada
3570 Las Vegas Boulevard South , Las Vegas, NV 89109
April 06 - 09 , 2020

952-546-1880 ext. 4

NCUCA – National Credit Union Collection Alliance 2020

NCUCA National Credit Union Collections Alliance

Bellagio Las Vegas
3600 S Las Vegas Blvd , Las Vegas, NV 89109
April 15 - 17 , 2020

Collection and Recovery Solutions 2020

Collection & Recovery Solutions - produced by Resource Management Services, Inc.

Four Seasons Hotel Las Vegas
3960 Las Vegas Blvd South , Las Vegas, NV 89119, US
May 06 - 08 , 2020


National Association of Chapter 13 Trustees 2020

National Association of Chapter 13 Trustees (NACTT)

Marriott Marquis San Diego Marina
333 W Harbor Dr. , San Diego, CA 92101
July 08 - 11 , 2020


Debt Connection Symposium & Expo 2020

Resource Management Services, Inc.

Red Rock Casino Resort & Spa
11011 W Charleston Blvd , Las Vegas, NV 89135
September 15 - 17 , 2020


Auto finance Summit 2020

Royal Media

Wynn Las Vegas
3131 S Las Vegas Blvd , Las Vegas, NV 89109
October 20 - 22 , 2020

More information about Resource Management Services, Inc.
More information about Debt Connection Symposium
More information about RMN Networking
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