Auditing Policy and Procedures of Collection Service Providers

The Consumer Financial Protection Bureau (CFPB) emphasizes the importance of institutions managing relationships with service providers to ensure compliance with Federal consumer laws. Verification of an established Compliance Management System (CMS) is crucial, as it serves as the framework for compliance oversight at the service provider. A robust CMS relies... https://collectioncomplianceexperts.com/auditing-policy-and-procedures-of-collection-service-providers/

• Posted on: Monday, June 17, 2024

3 Quick Tips for Auditing Third Party Collection Vendors

33 Years Ago I started my company to audit collection agencies for creditors.  We like to think we were all about compliance even before compliance was so cool, like it is now.   We’d worked with some super people, and had some great experiences, so I thought it was good timing... https://www.linkedin.com/pulse/3-quick-tips-your-third-party-collection-vendor-audit-judy-hammond/

• Posted on: Friday, April 05, 2019