Transparency Matters: The Value of Open Communication in Oversight

In the world of collection agency oversight, transparency is not just a buzzword – it’s a fundamental principle that underpins trust, accountability, and effective collaboration. Transparent communication is the cornerstone of successful relationships between businesses and collection agencies, fostering mutual understanding, alignment of goals, and proactive problem-solving. Let’s delve deeper into why transparent communication is crucial in the realm of collection agency oversight and how it can drive positive outcomes for all parties involved.

Cars collect massive amounts of driving and personal data

Automakers can collect and share mountains of information now that cars, trucks and SUVs have become more connected. 13 Investigates reviewed privacy policies from 14 car manufacturers and found companies are collecting information about users’ lives inside and outside their vehicle — including intimate details.

Nussle, CFPB’s Chopra talk supervision, regulatory climate

Consumer Financial Protection Bureau Director Rohit Chopra joined CUNA President/CEO Jim Nussle on stage Monday at the CUNA Governmental Affairs Conference (GAC) in Washington, D.C. Chopra visited CUNA GAC just hours after the U.S. Supreme Court agreed to hear a lawsuit challenging its funding mechanism.  

Fewer banks are tightening lending standards, raising hopes for easier loan access ahead

NEW YORK — Fewer banks tightened lending standards as 2023 came to a close, a hopeful sign for businesses that broader loan access is on the horizon.

CFPB to rein in rigged comparison-shopping results for credit cards and other products

The Consumer Financial Protection Bureau (CFPB) is highlighting to law enforcement agencies and regulators how companies operating comparison-shopping tools can break the law when they steer consumers to certain products or lenders because of kickbacks. Consumers use comparison-shopping tools to evaluate the costs, features, and terms of many financial products. These include credit cards, loans, and bank accounts.

Carmakers are failing the privacy test. Owners have little or no control over data collected

BOSTON (AP) — Most major car manufacturers admit they may be selling your personal information — though they are vague on the buyers, a new study finds, and half say they would share it with the government or law enforcement without a court order.
The proliferation of sensors in automobiles — from telematics to fully digitized control consoles — has made them prodigious data-collection hubs.

CFPB Invokes Supervisory Authority Over Nonbank Financial Firm

The bureau, for the first time, used a procedural rule on its supervisory authority to issue an order against a company based on its potential risk to consumers.

CoreLogic: Mortgage Delinquency Rate Holds Steady At 3.1% In December

In December 2023, the national mortgage delinquency rate in the United States remained at 3.1%, in line with figures reported since the spring of 2022, according to the latest CoreLogic report. 

Attorney General Tong Seeks to Ban Predatory and Deceptive Real Estate Listing Agreements Following Connecticut Investigation

(Hartford, CT) – Following an investigation that uncovered nearly 400 deceptive real estate agreements in Connecticut through the company MV Realty, Attorney General William Tong today urged legislators to pass legislation banning the multi-year predatory listing deals and nullifying all existing unfair contracts.

Credit card delinquency rises above three percent for the first time in over a decade

The Federal Reserve reported earlier this month that in late 2023, credit card delinquency rose above three percent for the first time since 2012. Credit card delinquency is one indicator of economic health and household well-being. Increases in delinquency typically indicate periods of economic hardship.