At a glanceFriday, April 02, 2021

Collection Industry News At A Glance - April 2, 2021
Friday April 2, 2021
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ACA International CEO Mark Neeb Issues Statement on U.S. Supreme Court Ruling in Facebook v. Duguid

April 1, 2021 – Washington, D.C. – ACA International CEO Mark Neeb released a statement today on the U.S. Supreme Court’s unanimous favorable ruling on the Telephone Consumer Protection Act and definition of an autodialer in Facebook v. Duguid.

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SUPREME COURT OF THE UNITED STATES Argued December 8, 2020—Decided April 1, 2021

The Telephone Consumer Protection Act of 1991 (TCPA) proscribes abusive telemarketing practices by, among other things, restricting certain communications made with an “automatic telephone dialing system.” The TCPA defines such “autodialers” as equipment with the capacity both “to store or produce telephone numbers to be called, using a random or sequential number generator,” and to dial those numbers.

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Attorney General James Urges Department of Education to Forgive Loans of Defrauded ITT Tech Students

NEW YORK – New York Attorney General James, as part of a bipartisan coalition of 25 attorneys general, today urged the U.S. Department of Education to cancel federal student loan debt of defrauded ITT Technical Institute (ITT Tech) students. The now defunct for-profit school lured students with deceptive claims about the value of an ITT degree and empty promises of high-paying jobs after graduation.

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CFPB Compliance Bulletin Warns Mortgage Servicers: Unprepared is Unacceptable

WASHINGTON, D.C. – The Consumer Financial Protection Bureau (CFPB) today warned mortgage servicers to take all necessary steps now to prevent a wave of avoidable foreclosures this fall. Millions of homeowners currently in forbearance will need help from their servicers when the pandemic-related federal emergency mortgage protections expire this summer and fall.

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Attorney General James Suspends State Debt Collection for 13th Time as Coronavirus Continues to Impact New Yorkers’ Wallets

NEW YORK – New York Attorney General Letitia James today announced that the state has halted, for the 13th time, the collection of medical and student debt owed to the state of New York that has been specifically referred to the Office of the Attorney General (OAG) for collection — with limited exceptions — through April 30, 2021.

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Biden to review executive authority to cancel student debt

WASHINGTON — President Joe Biden has asked Education Secretary Miguel Cardona to prepare a memo about his legal authority to cancel student debt, chief of staff Ron Klain said Thursday, as pressure grows for the administration to address the student loan crisis crippling millions of Americans.

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Industry groups criticize CFPB decision to rescind COVID-related policies

The rescinded policy statements – issued between March 26 through June 3 of last year – were designed to provide financial institutions with flexibility regarding certain regulatory filings or compliance with consumer financial laws and regulations. In rescinding them, the Bureau said the financial institutions have had a year to adapt their operations to the difficulties posed by the pandemic.

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CFPB warns servicers: “Unprepared is unacceptable”

The Consumer Financial Protection Bureau (CFPB) is warning servicers that it is ramping up enforcement and will be specifically watching how servicers manage borrowers coming out of forbearance. In a Thursday compliance bulletin, the CFPB said it will monitor how servicers work to prevent a wave of foreclosures from occurring this fall. “Unprepared is unacceptable,” the Bureau said. The CFPB will closely monitor how servicers engage with borrowers, respond to borrower requests and process applications for loss mitigation.

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CFPB reverses pandemic flexibilities, vowing enforcement

The Consumer Financial Protection Bureau announced Wednesday it is rescinding seven of its temporary policies put in place to protect consumers during the pandemic. The seven rescissions will be effective Thursday, April 1, with the government agency noting that it intends to exercise the full scope of its supervisory and enforcement authority provided under the Dodd-Frank Act.

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Biden administration expanding pause on student loan interest and collections

(CNN)The Biden administration is expanding the pause on student loan interest and collections to the more than a million borrowers who are in default on loans made by private lenders, White House press secretary Jen Psaki said Tuesday.

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CFPB Rescinds Series Of Policy Statements To Ensure Industry Complies With Consumer Protection Laws

WASHINGTON, D.C. – The Consumer Financial Protection Bureau (CFPB) today announced it is rescinding seven policy statements issued last year that provided temporary flexibilities to financial institutions in consumer financial markets including mortgages, credit reporting, credit cards and prepaid cards.

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Pandemic ushers in a new era of digital lending

Amid this global pandemic, mortgage rates have been at historically low levels, borrower demand has increased, refis have broken records and lenders have had to shift in many instances to a remote workforce. In addition to moving to a remote workforce, most face-to-face interaction with borrowers has either not been allowed to occur, or the borrower’s willingness to meet has declined dramatically. That has caused a remarkable shift to a digital lending model that has significantly impacted a lender’s ability to do business during these challenging times.  

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Lawmakers announce plan to offer zero-cost, zero-penalty bank account to all Californians

SACRAMENTO, Calif. - A coalition of lawmakers and financial services advocates joined together to announce landmark legislation that would offer zero-cost, zero-penalty bank accounts to all Californians, it was announced in a statement Tuesday.

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Biden is canceling another $1.3B in student loan debt. Who qualifies?

The Biden administration has announced plans for another wave of student debt forgiveness, this time involving more than $1.3 billion in federal student loan debt held by more than 230,000 people.

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RMAI Adopts Latest Version of National Certification Program

March 31, 2021 (Sacramento, CA) – The RMAI Certification Council announces the adoption of version 9.0 of the Receivables Management Certification Program (RMCP) after an eight-month development and review process. Several significant enhancements were added to the program in version 9.0, including requiring Certified Businesses to:

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West Virginia Data Privacy Bill Is CCPA+

West Virginia has gotten into the data privacy bill game with House Bill (HB) 3159 on Consumer Data Privacy.

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Agencies Seek Wide Range of Views on Financial Institutions’ Use of Artificial Intelligence

WASHINGTON, D.C. – Five federal financial regulatory agencies are gathering insight on financial institutions’ use of artificial intelligence (AI). The agencies seek information from the public on how financial institutions use AI in their activities, including fraud prevention, personalization of customer services, credit underwriting, and other operations.

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Katabat and Bridgeforce Announce Strategic PartnershipEnhancing Support to Clients with “White-Glove” Implementation Services

Chadds Ford PA, March 2021 – Katabat, a leading global provider of debt management software solutions and Bridgeforce LLC, an international financial services consultancy, today announced a formal partnership aimed at delivering new levels of implementation support for Katabat’s managed service debt collection software products.

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U.S. Consumer Debt Share During the Pandemic

Americans currently find themselves in greater debt than at any other time in history, including prior to the great financial crisis of 2008. That debt burden stands at approximately $14.56 trillion1 and includes all types of consumer secured and unsecured loans totals using the latest available data for the full year of 2020. 

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Education Dept. Restores Debt Cancellation For Some Borrowers With Disabilities

The U.S. Department of Education says it will erase the federal student loan debts of tens of thousands of borrowers who can no longer work because they have significant disabilities. It's a small but important step toward improving a shambolic, bureaucratic process for hundreds of thousands of vulnerable borrowers who are legally entitled to debt relief, but haven't received it.

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Joint Statement by FTC Acting Chairwoman Rebecca Kelly Slaughter and CFPB Acting Director Dave Uejio

Federal Trade Commission Acting Chairwoman Rebecca Kelly Slaughter and Consumer Financial Protection Bureau (CFPB) Acting Director Dave Uejio issued the following statement today regarding the national moratorium on evictions during the pandemic:

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Bank lending to fossil fuel industry down 9% in COVID-hit year

LONDON (Reuters) - The world’s biggest banks cut lending to fossil fuel firms by 9% in 2020 as a result of the pandemic, although funding has still risen over the past five years, a report showed on Wednesday. The 60 largest banks lent more than $750 billion to 2,300 fossil fuel companies in 2020, down from $824 billion in 2019, according to a report by Rainforest Action Network, Reclaim Finance, Oil Change International and other non-governmental organisations (NGOs).

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PPP loans extended for small businesses until May 31

The Senate voted this week to extend the Paycheck Protection Program for two months amid concerns that the March 31 expiration of the small-business rescue fund could leave struggling employers without a key economic lifeline.

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Industry Events

RMAI 2021 Annual Conference – In Person and Virtual

Receivables Management Association International (RMAi)

Las Vegas, Nevada
April 12 - 15 , 2021

Collection and Recovery Solutions 2021 (CRS2021)

Resource Management Services, Inc.

Produced by: Resource Management Services, Inc. 10440 Pioneer Blvd., Suite 2 Santa Fe Springs, CA. 90670-8235
Las Vegas , Nevada - Originally Scheduled for:
May 12 - 14 , 2021

562-906-1101 - This event has been tentatively postponed - to be held either later this year, or next year.